HVAC Services | Salt Lake City Heating & Air Conditioning

HVAC Services Across Salt Lake County and the Wasatch Front

Last December, on a 19°F Tuesday morning, Marcus Halverson was diagnosing a no-heat call on Highland Drive when the homeowner asked him a question that gets to the heart of how we structure services: “Why does it matter what kind of HVAC contractor I hire? Aren’t you all doing the same thing?” Marcus pulled out his Testo 320 combustion analyzer, showed her the carbon monoxide reading off her 2014 Lennox SLP99V (84 ppm air-free — well over the 100 ppm action threshold), and explained that her gas valve was failing. The contractor who’d been there yesterday hadn’t measured anything. He’d quoted her a full system replacement. The difference between HVAC contractors isn’t the brands they install — it’s whether they diagnose with instruments or guess with intuition. Every service category we offer follows the same diagnostic standard: measurements first, conclusions second, recommendations third.

What follows is the complete map of what we do, organized into six service categories. Each category links to a more detailed service page. Every job — from a $89 diagnostic visit to a $14,800 dual-fuel system install — is performed by Utah DOPL licensed technicians under our DOPL contractor license #11567823-5501, with EPA Section 608 Universal certification for refrigerant handling. Permits are pulled with the relevant AHJ on every installation (Salt Lake City Building Services, Murray, West Valley City, Sandy, Draper, Holladay, Millcreek, South Jordan, Riverton, Cottonwood Heights, Ogden).

Six Service Categories

1. Cooling Services

Air conditioning installation, repair, and service for residential and light commercial across Salt Lake County. Our cooling work centers on three things: getting the load calculation right (Manual J at 96°F summer design), accommodating Salt Lake’s altitude (4,226 ft reduces air density by 15%, affecting AC capacity), and managing the 2025 refrigerant transition from R-410A to R-454B.

  • AC Repair — Diagnostic-first repair on capacitors, contactors, blower motors, evaporator coil ice-overs, refrigerant leaks, control board failures. Most repairs $185-$650.
  • AC Installation — Full system replacement with R-454B equipment, AHRI matched system reference, ductwork modifications where Manual J calls for it. Typical range $6,800-$11,400.
  • AC Tune-Up — Annual maintenance covering refrigerant pressures, capacitor microfarad reading, condenser coil cleaning, static pressure measurement, condensate drain flush.
  • Heat Pump Installation — Cold-climate variable-capacity heat pumps from Mitsubishi, Daikin, Bosch, Carrier sized for Salt Lake’s 9°F winter design. Often paired with high-efficiency furnace as dual-fuel hybrid.
  • Heat Pump Repair — Diagnosis on inverter board failures, refrigerant charge verification, defrost cycle issues, reversing valve faults.
  • Ductless Mini-Split — Single-zone and multi-zone ductless installation. Common in additions, finished basements, garage conversions, and historic homes without ductwork.

2. Heating Services

Furnace and boiler installation, repair, and service. Three categories of work intersect here: forced-air gas furnaces (the dominant residential heating fuel in our service area), hydronic boilers (common in pre-1960 housing stock, particularly Avenues and Capitol Hill), and modulating-condensing high-efficiency replacements. Salt Lake’s 9°F winter design temperature and 5,650 annual heating degree days mean heating equipment runs hard 4-5 months per year — getting the equipment right matters more here than in warmer climates.

  • Furnace Repair — Diagnosis on inducer motors, hot surface igniters, pressure switches, flame sensors, gas valves, control boards, heat exchanger inspection with borescope.
  • Furnace Installation — 80% AFUE single-stage through 96%+ AFUE modulating-condensing. All gas furnace installs include manifold pressure adjustment per manufacturer altitude derate (4% per 1,000 ft).
  • Furnace Tune-Up — Combustion analysis, manifold pressure verification, heat exchanger borescope inspection, blower motor amperage, draft pressure test.
  • Boiler Installation — Cast iron sectional, modulating-condensing, combi boilers (heat + DHW). Specialty work in historic Capitol Hill, Avenues, and Federal Heights neighborhoods with original radiator systems.
  • Boiler Repair — Diagnosis on circulator pumps, expansion tanks, low water cutoffs, gas valves, control modules, sectional gasket leaks on vintage equipment.
  • Radiant Floor Heating — In-floor hydronic installation for new construction and remodels. PEX-A tubing in lightweight concrete or staple-up subfloor configurations.
  • Emergency No-Heat Service — 24/7 dispatch with typical response under 90 minutes during business hours, under 2 hours overnight/weekends.

3. Indoor Air Quality

Filtration, humidification, ventilation, and ultraviolet treatment for residential and commercial spaces. Indoor air quality work in Salt Lake County is uniquely shaped by two regional factors: PCAPS inversion season (November-February PM2.5 traps below 4,500 ft elevation, frequently exceeding EPA NAAQS 35 µg/m³) and Wasatch snowmelt water hardness (15-25 grains per gallon, which fouls untreated humidifiers within 8-14 months).

  • Whole-Home Air Purification — AprilAire 5000 (MERV 16 with electronic charge), Lennox PureAir S, Trane CleanEffects, Carrier Infinity Air Purifier. Sized to system static pressure capability.
  • HEPA Bypass Filtration — True 99.97% HEPA bypass for asthma, immunocompromised, or wildfire smoke ingress. Required when inversion-season PM2.5 readings persist.
  • Whole-Home Humidifier — Steam (AprilAire 800), bypass (AprilAire 700), and fan-powered (Honeywell HE300) humidifiers with reverse-osmosis pre-treatment options.
  • UV-C Coil & Air Purification — Reme-Halo LED, OdorStop, and OEM UV-C systems for evaporator coil treatment and active ionization.
  • ERV/HRV Ventilation — Heat and energy recovery ventilators for tight envelopes (ACH50 below 3.0) where fresh-air ventilation is required by IECC 2021 or for IAQ purposes.
  • Duct Cleaning — NADCA-certified duct cleaning with HEPA-filtered vacuum extraction. Typical residential job $385-$650 for full system.
  • Aeroseal Duct Sealing — Pressurized aerosol sealant injection for leaky duct systems. Reduces leakage typically 70-90% measured by post-injection blower door test.

4. Maintenance Services

Preventive maintenance extends equipment life, maintains warranty validity, catches problems before they become emergencies, and improves system efficiency. Our maintenance program is built around two principles: every visit includes measurements (not just visual inspection), and every maintenance customer receives a written report documenting what was measured, what was within specification, and what’s trending toward attention.

  • Comfort Care Maintenance Plan — $189/year covers two annual tune-ups, 15% discount on repairs, priority dispatch, waived after-hours surcharge for plan members.
  • Seasonal Tune-Up — Spring AC tune-up and fall furnace tune-up, available as one-time service ($129 each) or bundled in maintenance plan.
  • Filter Replacement Service — Recurring filter delivery and installation for 4-inch and 5-inch media filters (AprilAire 213, 413; Honeywell F100, F200; Carrier Performance 30). Quarterly or semi-annual scheduling.
  • Refrigerant Leak Detection — Electronic leak detection on cooling systems, particularly important on aging R-22 and pre-2017 R-410A equipment where small leaks accelerate.
  • Combustion Analysis — Standalone combustion analysis service for gas furnace and boiler safety verification. Required after gas pressure adjustments, manifold modifications, or whenever CO concerns are reported.

5. Installation Services

New construction, remodel, retrofit, and system replacement installations. All installations follow the same process: in-home assessment with Manual J load calculation, equipment selection with AHRI matched system documentation, written quote with itemized line items, permit application with relevant AHJ, installation by W-2 employee technicians (no 1099 subcontractors), commissioning measurements documented, manufacturer warranty registered within 72 hours, and rebate paperwork submitted on the customer’s behalf.

  • New Construction HVAC — Single-family and townhome new construction. Manual J + Manual S + Manual D as a complete design package, coordinated with builder schedule.
  • Remodel and Additions — HVAC modifications for room additions, finished basements, garage conversions, ADUs (accessory dwelling units).
  • Full System Replacement — End-of-life equipment replacement with Manual J recalculation for current building envelope (insulation upgrades, window replacements, etc. since original system was installed).
  • Ductwork Modification — Duct upsizing for system upgrades, return air addition where Manual D shows undersized returns, sealed metal vs. flex duct as project requires.
  • Smart Thermostat Installation — ecobee, Nest, Honeywell T-Series; configuration, integration with utility demand-response programs (Rocky Mountain Power Cool Cents, Dominion Energy Smart Thermostat Rebate).
  • Gas Line Installation — New gas line runs for furnace, fireplace, water heater, range, or outdoor equipment. Coordinated with plumbing trade where required by code.
  • Service Electrical Upgrade for Heat Pump Conversion — Coordinated electrical service upgrades when converting from gas to electric heat pump primary heating (typically 100A → 200A service upgrade through Rocky Mountain Power).

6. Commercial HVAC Services

Light commercial HVAC for offices, retail, restaurants, medical and dental practices, and multi-tenant buildings up to approximately 25,000 square feet. We do not service industrial chillers, ammonia refrigeration, or large centralized commercial systems — those go to specialty contractors. Our commercial sweet spot is rooftop units (RTUs), multi-zone mini-splits, light commercial boilers, and the indoor air quality systems that office tenants increasingly request post-COVID.

  • Rooftop Unit (RTU) Installation — Single-zone and multi-zone commercial rooftop systems from Carrier 48HC, Trane Voyager, Lennox L-Series. Includes crane rental coordination and roof curb installation.
  • Rooftop Unit Repair — RTU diagnostic and repair for compressor, fan motor, control board, refrigerant circuit issues.
  • Multi-Zone Mini-Split Commercial — Mitsubishi P-Series and CITY MULTI VRF, Daikin VRV light commercial. Common in office tenant improvements and retail buildouts.
  • Commercial Boiler Service — Vitocrossal 300, Buderus GB142, and Lochinvar Knight commercial boilers up to 800,000 BTU/hr input. Annual inspection per ASME requirements.
  • Commercial Indoor Air Quality — ASHRAE 62.1 ventilation rate calculations, HEPA upgrade for medical and dental practices, UV-C for restaurant exhaust hoods.
  • Commercial Preventive Maintenance — Quarterly or monthly maintenance contracts for property managers and commercial tenants. Customized to building load profile and operational hours.

How We Approach Every Service Job

Across all six categories, our service workflow follows the same six-step pattern:

  1. Initial contact and triage. By phone, email, or online form. We confirm whether the request is emergency (no heat below 50°F indoor, no AC above 85°F indoor, suspected gas leak, CO alarm), urgent (significant comfort degradation but not safety-critical), or routine (annual maintenance, system replacement planning).
  2. Scheduling. Emergency calls dispatched immediately. Urgent calls scheduled within 24-48 hours. Routine work scheduled within 3-7 business days. Comfort Care plan members receive priority scheduling.
  3. In-home or on-site visit. Technician arrives in marked vehicle with photo ID. Diagnostic visit includes instrument measurement (combustion analyzer for gas equipment, manifold gauges for refrigerant, multimeter for electrical, anemometer or pitot tube for airflow when relevant).
  4. Findings explained. Technician walks the customer through what was measured, what the manufacturer specification is, where the system falls relative to specification, and what options exist. Photos and measurements documented in the job record.
  5. Written quote or invoice. For repairs, invoice presented before work proceeds. For installations or major projects, written quote delivered within 48 business hours, valid for 30 days.
  6. Post-work documentation. Every job ends with a customer record including measurements, parts replaced, equipment installed, warranty documentation, and (for installations) permit closure and inspection records.

Service Area

We serve residential and light commercial customers across:

  • Salt Lake County: Salt Lake City (all neighborhoods), South Salt Lake, Murray, West Valley City, Sandy, Draper, Holladay, Millcreek, South Jordan, Riverton, Cottonwood Heights, Taylorsville, West Jordan, Bluffdale, Herriman, Magna (unincorporated SLCo)
  • Davis County (partial): Bountiful, Centerville, Farmington, North Salt Lake
  • Weber County (partial): Ogden, South Ogden, Riverdale, Roy, Washington Terrace

For commercial customers outside this area, we evaluate case by case — some larger commercial projects warrant longer travel; routine residential service outside our standard area typically goes to local specialists better-suited to ongoing service.

Frequently Asked Questions About Our Services

How do I decide which service I need?
If something is broken or behaving abnormally, you need a diagnostic visit ($89 weekdays, $149 after-hours, credited toward repair if authorized same visit). If you’re shopping for system replacement, you need an in-home assessment with Manual J load calculation (free for installation quotes). If everything’s working but it’s been a year since last service, you need a tune-up. If your air quality concerns you (allergies, asthma, inversion-season particulates), you need an IAQ assessment.
What’s the difference between repair and replacement?
Rule of thumb: when repair cost approaches 30-40% of replacement cost on equipment older than 10 years, replacement usually wins economically. When the failed part is the heat exchanger (gas furnace), compressor (cooling), or sectional gasket (boiler), replacement is usually the right call because those are the highest-cost components and other parts of comparable age are likely close to failure. We provide both repair and replacement quotes when the decision is borderline, with utility cost projections so you can make an informed comparison.
Do I have to replace my AC and furnace at the same time?
Not necessarily, but often it’s worth considering. If your AC condenser is 18+ years old (R-22 era) and your furnace is 12+ years old, replacing both together as a matched system costs less than doing them separately and gives you a complete AHRI matched system reference with full manufacturer warranty. If one is in good condition and the other is failing, replace the failing one. We don’t push replacements; we present the math.
Are you available for service on weekends and holidays?
Yes for emergency calls (no heat below 50°F indoor, no AC above 85°F indoor, gas leak suspected, CO alarm). Routine repairs and maintenance are scheduled Monday-Friday during regular business hours. After-hours emergency dispatch incurs a $149 fee in addition to repair costs; Comfort Care plan members are not charged the after-hours fee.
Can you handle the whole project, including coordination with other trades?
For HVAC scope: yes. We coordinate with the AHJ on permits, the electrical contractor on service upgrades when heat pumps require it, the plumbing trade when gas line modifications are involved, and the abatement contractor when asbestos remediation is needed (Pre-1980 furnaces often have asbestos-wrapped octopus ducts; abatement is done by licensed firms like Western Insulation Asbestos or Apex Environmental). We don’t carry plumbing or electrical licenses, but we have established working relationships with licensed firms across both trades and can handle the project management.

Get In Touch

For service requests, in-home assessments, or general questions about our service offerings, contact us by phone, email, or online form. We respond to non-emergency requests within one business day; emergency calls reach a live dispatcher 24/7.

Schedule Service →

Office Hours

  • Emergency Service: 24 hours a day, 7 days a week
  • Office Staff: Monday – Friday, 8:00 AM – 5:00 PM
  • Closed: Weekends and State/Federal Holidays (emergency line always active)