The customer contacted us in April 2024 through Reagan O’Donnell’s family network connection (Reagan grew up in Murray; her family’s extended network includes several Ogden east bench residents who have referred neighbors to her). The customer had never installed central air conditioning during her 21 years in the home, managing summer heat through whole-house fans, window units in bedrooms, and shading from mature landscape trees. Two factors prompted the project: (a) ongoing trend toward warmer Ogden summers including 6 consecutive days above 95°F in July 2023 that exceeded comfortable conditions for the whole-house fan and bedroom window unit strategy, and (b) potential future buyer expectations for central AC affecting eventual home sale. The customer planned to remain in the home indefinitely but wanted to ensure infrastructure improvements that supported both her comfort and home value preservation.
Customer selected Option 3 for combination of efficiency, aesthetic preservation, and noise consideration (privacy fence reduces compressor noise transmission to neighbors).
Note: cost breakdown shows higher subtotal than typical 2-ton AC installation due to “first-time AC” scope (new ductwork modifications, new electrical, new drainage) vs. typical AC replacement that retains existing infrastructure. Standard 2-ton AC replacement at this customer’s home would have cost approximately $7,800-9,200 had infrastructure already existed.