Are these case studies real projects?

Yes. Each case study documents an actual project we completed at the address indicated. Customer names use initials and last name with the customer's explicit consent. No hypothetical examples or composite scenarios. Many case study customers maintain ongoing Comfort Care or Premium Care plan relationships with us.

What does each case study include?

Customer name (initials + last name with consent), property characteristics, specific equipment involved with model numbers, diagnostic findings with measurements, work scope, cost breakdown including equipment/labor/parts/rebates, applicable code references, post-installation performance data where available, and ongoing service relationship status.

How are case studies selected?

Selection criteria: customer consent for documentation, representative scope across our service offerings (residential, commercial, multi-unit, historic, premium tier), diagnostic interest (cases that illustrate interesting diagnostic processes or repair vs. replacement decisions), and ability to document post-installation outcomes with specific data.

Why do case studies reference specific code?

Code compliance isn't optional or a marketing claim. We document specific code applicability: 2021 IECC, 2024 IMC with Utah amendments, IFGC Section 304.1 altitude derate, ACCA Manual J/S/D/N protocols, UMC 510 ventilation, NEC 250.104(B) CSST bonding. This documentation supports customer's permit records and demonstrates work to code.

Can I be a case study customer?

Possibly. Customers occasionally consent to case study documentation for projects with interesting characteristics. We never use customer information without explicit consent. If your project is selected and you consent, we document it; if you prefer no documentation, we don't.

HVAC Case Studies Across Our Service Area

The case studies below document specific HVAC projects we’ve completed across Salt Lake City and the Wasatch Front. Each entry includes the customer’s name (initials and last name used with permission), the property characteristics, the specific equipment involved, the diagnostic findings, the work scope, the cost breakdown, and the outcome. These aren’t hypothetical examples or composite scenarios — each represents an actual job completed at the address indicated. Many of these customers maintain ongoing Comfort Care or Premium Care plan relationships with us; some have been customers since 2014 when we founded the company. The case studies are organized by city below. Each case study page includes the full diagnostic process, equipment specifications, manufacturer information, code references applicable to the work, and post-installation performance data where available.

For broader context on our company, see our about page and meet the team page. For our service offerings see the services hub. For service area details see the locations hub.

Case Studies by City

Salt Lake City Projects

Avenues historic home furnace replacement: Eduardo P., Avenues B Street 1924 bungalow. Original 1960s converted forced-air furnace failed combustion analysis. Replacement with Bryant 925SA modulating furnace at $7,800 installed. Preserves home character; new equipment fit within existing utility closet footprint.
Sugar House AC installation in 1928 bungalow: Stephanie N., Sugar House 1928 bungalow. First-time refrigerated AC installation. Daughter’s asthma drove decision. Mid-tier Carrier 24ACA3 16 SEER2 with MERV 13 filtration. $11,400 installed.
Yalecrest Avenues N Street duplex IAQ + heat pump (planned): Margaret R., Yalecrest 1908 duplex. Comprehensive IAQ upgrade plus heat pump conversion. Project documentation pending.
Federal Heights Tudor 2-zone retrofit (planned): Aaron M., Federal Heights Tudor home. Two-zone retrofit with Carrier Infinity. Project documentation pending.
Capitol Hill boiler service (planned): Eduardo P., Capitol Hill historic home. Cast iron boiler service and gradual modernization. Project documentation pending.

South Salt Lake Projects

State Street 4-unit complex commercial maintenance (planned): Jordan Whitmer property management. 4-unit residential complex on State Street. Ongoing commercial maintenance plan. Project documentation pending.
Gateway boutique law firm RTU replacement (planned): Gateway commercial property. 3 Carrier 50TC RTU replacement + $4,800 ductwork modifications. Total $58,400 + $4,800 = $63,200. July 2024 project. Documentation pending.
Sugar House Stephanie N. asthma IAQ upgrade (referenced above): Cross-listed under Sugar House AC installation case study.

Murray Projects

Vine Street duplex full system replacement (planned): Lin K., Murray Vine Street 1998 duplex. February 2025 2003 Bryant 90 Plus heat exchanger failure leading to full system replacement (furnace + AC matched). Combined $14,800 installed. Project documentation pending.
1987 split level baseline tune-up (planned): Carla Mendoza customer. Recently purchased 1987 split-level home with unknown equipment history. Combined HVAC tune-up establishing baseline documentation. Project documentation pending.
Mountain Air customer transition (planned): Multiple Murray customers who originally worked with Timothy Baxter at Mountain Air Heating & Cooling on State Street (1995-2014) and continued relationships with us after company founding in 2014. Documentation pending.

West Valley City Projects

25th Street triplex coordinated replacement (planned): Vanessa O., 25th Street West Valley triplex. Coordinated 3-unit Bryant 113A AC replacement at $25,200 plus ongoing maintenance plan. Project documentation pending.
Yolanda M. HEAT program + CO investigation (planned): Yolanda M. comprehensive household service: Bryant 113A evaporator coil + Magic Chef CO investigation December 2024 + HEAT program participation. Project documentation pending.
Janet F. Glendale MasterCool evap conversion (planned): Janet F., Glendale-adjacent West Valley home. MasterCool MCP44 evaporative cooler conversion to refrigerated AC. Project documentation pending.

Sandy Projects

Sandy bench full system replacement (planned): Lin K., Sandy bench customer. 2003 Bryant 90 Plus heat exchanger failure February 2025 documented across multiple service pages. Full system replacement (Bryant 925SA + Bryant 113A AC matched) at $14,800 combined. Project documentation pending.
1996 traditional home inspection (planned): Reagan O’Donnell as buyer’s representative. Sandy bench 1996 traditional home pre-purchase inspection. Project documentation pending.
Carla Mendoza Sandy strip mall RTU emergency (planned): July 28, 2024 Sunday afternoon. 5-ton Carrier WeatherMaster RTU contactor failure during peak summer business hours. Emergency dispatch. Project documentation pending.

Ogden Projects

25th Street triplex coordinated replacement (planned): Vanessa O., 25th Street Ogden triplex compressor failure leading to coordinated 3-unit replacement. Project documentation pending. Note: separate from the West Valley 25th Street triplex case study (different street, different property).
Historic 25th Street district boiler service (planned): Pre-1940 25th Street district home with cast iron sectional boiler service. Dakota Whitfield (senior tech, hydronic/boiler lead). Project documentation pending.
East bench premium variable-capacity installation (planned): East bench Ogden home with Carrier Infinity 24VNA9 variable-capacity installation. Project documentation pending.

Common Threads Across Case Studies

Diagnostic-driven decisions:: Most case studies document specific diagnostic findings (combustion analysis CO readings, refrigerant pressures, manifold pressure measurements, etc.) that drove repair vs. replacement decisions. We document measurements rather than rely on generic recommendations.
Cost transparency:: Each case study includes specific cost breakdown: equipment cost, labor cost, parts cost, rebate eligibility, customer’s net out-of-pocket cost. No hidden costs or after-the-fact surprises.
Code compliance:: Case studies reference applicable code (2021 IECC, 2024 IMC with Utah amendments, IFGC 304.1 altitude derate, ACCA Manual J/S/D/N protocols, UMC 510 ventilation, NEC 250.104(B) CSST bonding, etc.). Code compliance isn’t optional or a marketing claim — we document specific code applicability.
Equipment specifications:: Specific equipment model numbers, capacity, efficiency rating, warranty terms. Not just “we installed a high-efficiency furnace” — we document equipment selection rationale.
Post-installation outcomes:: Where available, case studies include post-installation performance data: actual gas/electric bill changes, customer-reported comfort improvements, operating data captured by smart thermostats or communicating control systems.
Ongoing relationships:: Many case study customers maintain ongoing Comfort Care or Premium Care plan relationships with us. Some go back to 2014 (Murray transferrals from Tim’s Mountain Air relationships), some go back to 2015-2019 establishment period.

How Case Studies Are Selected

Customer consent:: All featured customers have given consent to use their initials and last name. Some prefer first name only or “anonymous customer” framing; we honor preferences.
Representative scope:: Selected projects represent the range of work we do: simple residential repair, complex full system replacement, multi-unit residential coordination, commercial RTU service, historic district equipment work, premium variable-capacity installation, IAQ-integrated systems, etc.
Diagnostic interest:: Cases that illustrate interesting diagnostic processes, code application, equipment selection rationale, or repair vs. replacement decision frameworks.
Outcome documentation:: Projects where post-installation outcomes can be documented with specific data rather than generic customer satisfaction claims.

Schedule Service or Consultation

The case studies above show the kind of work we do. If you have an HVAC project — repair, installation, IAQ upgrade, commercial service — we provide written analysis of options and detailed proposals.

Phone: (385) 300-1867
Address: 756 E Winchester St #322, Salt Lake City, UT 84107
Email: info@saltlakecityheatingairconditioning.xyz
Utah DOPL HVAC Contractor License: #11567823-5501
EPA Section 608 Universal (Lead Tech): #608U-2009-447129

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Case Studies | Salt Lake City Heating & Air Conditioning