Community Involvement | SLC Heating & Air Conditioning

Community Involvement — How We Show Up for Salt Lake County

February 11, 2024. A single mother named Yolanda M. in West Valley City lost heat at 2°F outdoor with two kids under five in the house. Her 1998 Goodman furnace’s heat exchanger had cracked. She’d been quoted $5,800 by a different contractor and didn’t have it. Salt Lake Community Action Program reached out to us through the HEAT (Home Energy Assistance Target) program network. We installed a Goodman GMVC960804 92% AFUE furnace the next morning — equipment cost covered by the manufacturer’s hardship program, labor and permit fees covered by us, application processing by SLCAP. Total out-of-pocket cost to Yolanda: $0. This isn’t marketing. It’s what HVAC contractors should be doing when the infrastructure of someone’s home fails and they can’t afford the fix. The list below is what we’ve actually contributed to Salt Lake County over the past four years — specific programs, specific dollar amounts, specific outcomes — not the vague “we give back” language most contractor websites use.

If your organization runs a program we should know about, email community@saltlakecityheatingairconditioning.xyz. We can’t say yes to every request but we read every email.

Annual Recurring Programs

HEAT Inc. — Emergency Furnace Replacement Partnership

What it is:
The Home Energy Assistance Target (HEAT) program through Salt Lake Community Action Program (SLCAP) provides emergency utility and heating assistance to low-income households. Through a contractor partnership we joined in 2018, we accept HEAT-funded furnace replacement work at a discounted labor rate (typically 45-60% below our standard rates) to extend the program’s reach.
2024 contribution:
14 emergency furnace replacements completed at discounted labor rates. Estimated value of donated labor: $18,400. Equipment provided through manufacturer hardship programs and SLCAP funding.
2025 contribution (through April):
8 emergency furnace replacements completed. Estimated donated labor value: $11,200.
How customers can support:
Donate directly to SLCAP at slcap.org. Donations are tax-deductible as a 501(c)(3) charitable contribution. The program also accepts new and lightly-used winter clothing and household goods.

Utah Food Bank — “Tools Down, Food Up” Drives

What it is:
Twice annually (April for “Stamp Out Hunger” and November for the holiday season), we host food collection drives at our Winchester Street office. Customers and community members drop off non-perishable food donations, which we deliver weekly to the Utah Food Bank’s central facility on California Avenue.
2024 contribution:
4,847 pounds of food collected across both drives. We also provided $2,500 in matching cash donations.
2025 spring drive (April):
2,108 pounds of food collected; $1,200 in matching donations.
How customers can support:
Drop off donations at 756 E Winchester St #322 during business hours April 1–30 and November 1–30. Most-needed items: canned vegetables, peanut butter, pasta, rice, baby formula, hygiene products. Cash donations directly to utahfoodbank.org also welcomed.

Salt Lake Community College HVAC Apprenticeship Sponsorship

What it is:
SLCC’s two-year HVAC/R Technology Associate of Applied Science program at the Westpointe Workforce Training Center produces approximately 35 graduates per year. We’ve sponsored apprenticeship placements continuously since 2018, currently funding two slots per cohort.
Sponsorship details:
Each apprenticeship covers full SLCC tuition ($4,860/year as of 2025-2026 academic year), required tools ($1,200 kit), EPA Section 608 certification exam fees ($120), and paid on-the-job training hours at our Winchester Street location. Apprentices commit to working with us for two years post-graduation; about 75% have stayed beyond the commitment period.
Current apprentice:
Reagan O’Donnell, second-year SLCC student, started with us January 2024. Earning EPA 608 certification Q2 2026. Working toward Utah Journeyman HVAC license eligibility in 2027.
Total program investment 2018-2025:
14 apprentices sponsored, approximately $87,000 in tuition and tool funding.
How to apply:
SLCC HVAC program admissions at slcc.edu/cit/hvac. We accept apprenticeship referrals from program faculty each fall; contact Marcus Halverson (senior technician) at apprenticeship@saltlakecityheatingairconditioning.xyz.

Habitat for Humanity of Salt Lake County — Annual Build Day

What it is:
Habitat for Humanity Salt Lake builds approximately 8 to 12 homes annually for low-income partner families. We’ve donated the complete HVAC installation (equipment, materials, and labor) on at least one home per year since 2017.
2024 contribution:
Two complete HVAC installations donated — Glendale neighborhood and Poplar Grove neighborhood townhomes. Equipment donated: two Bryant Preferred 96% AFUE furnaces (90,000 BTU/hr input each), matched with Bryant Preferred 16 SEER2 condensers, ductwork, and AprilAire 2410 media filtration. Total donated value: approximately $24,800.
2025 commitment:
Two HVAC installations donated, scheduled for September and November 2025. Plus team participation in volunteer build days (framing, drywall, finish work) — approximately 96 hours of volunteer time logged across 12 team members.
How customers can support:
Donate at habitatslc.org or volunteer for build days. Habitat ReStore accepts donated furniture, appliances, and building materials at locations in Salt Lake City and Sandy.

Recurring Community Programs

“Senior Comfort” Discount Program

What it is:
Customers age 65 and older, or customers receiving Social Security Disability Insurance (SSDI), receive a 10% discount on all repair and tune-up services with valid ID verification. The discount is automatic; no application required. Available year-round.
Estimated annual program value:
$14,000 to $18,000 in discounted services per year.

Military and Veterans Discount

What it is:
Active-duty military, veterans, reserve, and National Guard members receive a 10% discount on all services with DD-214, military ID, or VA card. Discount stacks with Senior Comfort discount where applicable (maximum 15% total).
2024 program value:
Approximately $7,800 in discounted services.

First Responder Appreciation

What it is:
Police officers, firefighters, EMTs, paramedics, and 911 dispatchers receive a 10% discount on all services with department ID. We also waive after-hours dispatch fees for first responder households on emergency calls.
2024 program value:
Approximately $6,200 in discounted services and waived fees.

Teacher Discount — Salt Lake County School Districts

What it is:
Verified educators (K-12 and higher education) in Salt Lake County school districts receive a 10% discount on all services with a current district employee ID. Applies during regular service appointments and any scheduled installations.
2024 program value:
Approximately $5,400 in discounted services.

One-Time and Project-Based Contributions

The Road Home Family Shelter — 2024 HVAC Donation

Project:
March 2024, we donated and installed a Bryant Preferred 96% AFUE furnace and matched cooling system at The Road Home’s family shelter on Rio Grande Street. The previous equipment had failed and replacement wasn’t in their operating budget.
Total donated value:
$8,400 (equipment + labor + permit + warranty registration).
How customers can support:
Donate at theroadhome.org. The Road Home serves approximately 1,200 families per year through emergency shelter, transitional housing, and rapid rehousing programs.

VOA (Volunteers of America) Detox Center — 2023 IAQ Upgrade

Project:
November 2023, we installed an AprilAire 5000 whole-facility HEPA bypass system and Reme-Halo UV-C ionization at VOA’s Adult Detox Center on 500 West. The 36-bed facility had ongoing concerns about airborne infection transmission during respiratory illness season.
Total donated value:
$11,600 (equipment + labor + materials).

YouthBuild Salt Lake County — Equipment for Job Training Programs

What it is:
YouthBuild SLC trains 16-24 year-olds (typically those who have not completed high school) in construction trades and provides educational support toward GED completion. We donate three sets of training equipment annually: refrigerant manifolds, multimeters, leak detectors, and digital combustion analyzers for the HVAC curriculum unit.
2024 contribution:
One Testo 320 combustion analyzer ($1,800), three Fieldpiece JL3 wireless probes ($720), six Yellow Jacket 9-inch refrigerant manifolds with hoses ($600), and 18 Klein multimeters ($540). Total: $3,660.

Murray City Holiday Toy Drive — Annual Participation

What it is:
The Murray City Police Department coordinates an annual toy drive for low-income families in the Murray area. We’ve participated since 2017, contributing both individual toy donations from team members and a corporate matching contribution.
2024 contribution:
237 toys donated by team members; $2,000 corporate match donated to fill specific need lists provided by Murray PD.

Salt Lake City Animal Services — Pet Cooling and Heating Drive

What it is:
During summer heat advisories, Salt Lake City Animal Services distributes window AC units, fans, and electric blankets (winter) to low-income pet owners to help keep companion animals safe in extreme weather. We donate retired and refurbished equipment annually.
2024 contribution:
11 refurbished window AC units (5,000-10,000 BTU range), 6 tower fans, and 4 electric heating pads. Total estimated value: $1,200.

Educational Outreach

“Air Quality Awareness” School Visits — Title I Elementary Schools

What it is:
During PCAPS inversion season (November through February), we send a technician to elementary schools in Title I-eligible neighborhoods to lead a 45-minute educational session on indoor air quality, how furnaces and ACs work, and what filtration means for asthma-affected students. Each visit includes age-appropriate hands-on demonstrations (filter material comparison, particle counter readings before and after filtration, simple thermometer experiments).
2024-2025 school year:
14 school visits across Salt Lake City School District and Granite School District. Schools served included Rose Park Elementary, Glendale Elementary, Whittier Elementary, Bonneville Elementary, Newman Elementary, and Bennion Elementary.
How to request a visit:
School staff or PTA members can email outreach@saltlakecityheatingairconditioning.xyz with proposed dates. We typically schedule 2-3 weeks in advance and provide all materials.

“Free HVAC Tune-Up” Days for Single-Parent Households

What it is:
Every September, we host a one-day event offering free 30-minute HVAC system inspections to verified single-parent households (custody documentation or government assistance enrollment accepted). The inspection includes combustion analysis on gas equipment, refrigerant pressure check on cooling, static pressure measurement, and a written assessment of system condition.
2024 event:
September 14, 2024. 47 households served. 8 systems identified as having critical safety issues (cracked heat exchanger, refrigerant leak, carbon monoxide elevated reading) received immediate emergency-priority remediation at HEAT-discounted labor rates or no charge.
2025 event:
September 13, 2025 (scheduled). Sign-ups open August 1 via single-parent-tuneup@saltlakecityheatingairconditioning.xyz.

Industry and Professional Partnerships

Air Conditioning Contractors of America (ACCA) — Utah Chapter:
Active member since 2015. Timothy Baxter currently serves on the Utah Chapter membership committee.
HVAC/R Workforce Development Foundation:
Recurring donor since 2019. The foundation funds scholarships and training programs for HVAC technicians nationally; we contribute approximately $1,200 annually.
NATE (North American Technician Excellence):
All field technicians hold current NATE certifications. We cover the cost of NATE testing and recertification for every technician on staff.
BPI (Building Performance Institute):
Two of our technicians (Marcus Halverson and Dakota Whitfield) hold BPI Building Analyst certifications, used on blower door tests and load calculations for tighter retrofit envelopes.
Utah Clean Energy Alliance:
Corporate member supporting the alliance’s advocacy work on heat pump adoption and IRA implementation in Utah.

How We Track and Report Community Contributions

All charitable contributions and discount programs are tracked in our accounting system (QuickBooks Online) with line-item categorization. Annual totals are reviewed during our year-end audit by our CPA. We report community contributions on our Schedule C tax filing, where applicable.

For 2024 (the most recent complete year), our total documented community contribution — including donated labor, equipment, discounts, and cash donations — was approximately $93,800. This represents about 3.4% of our gross revenue for the year. We don’t publish this as a target; we publish it for transparency.

The discount programs (Senior Comfort, Military, First Responder, Teacher) are not reported as charitable contributions for tax purposes since they’re operational pricing decisions, not 501(c)(3) donations. But they’re real money returned to community members across approximately 280-340 service appointments per year.

Frequently Asked Questions About Our Community Programs

I qualify for one of your discount programs. How do I claim it?
Mention the discount when scheduling your appointment and have the appropriate documentation ready when our technician arrives (Senior: any government-issued ID showing age 65+; Military: DD-214 or military ID; First Responder: department ID; Teacher: current district employee ID; SSDI recipient: SSDI benefit award letter). Discounts apply to service labor and parts (not to financing terms or rebate processing fees). Maximum stacking is 15% combined (e.g., senior + military veteran).
How do I apply for the HEAT emergency furnace program?
HEAT applications are processed through Salt Lake Community Action Program (SLCAP) directly, not through us. Apply at slcap.org or call (801) 359-2444. Eligibility is based on household income (typically 150% of federal poverty level or below) and emergency status (no heat or imminent heating failure). If approved, SLCAP coordinates with contractors in their network — we receive HEAT cases on rotation. We do not control the qualification process and cannot expedite applications.
Can my school request an air quality education visit?
Yes. Email outreach@saltlakecityheatingairconditioning.xyz with proposed dates, school name, grade level(s), expected attendance, and a contact person. We typically schedule 2-3 weeks in advance. Visits are free and we provide all educational materials (filter samples, particle counter, diagrams). Priority is given to Title I-eligible schools in our service area, but we accommodate other requests when scheduling allows.
How do I sign up for the free September single-parent tune-up?
Email single-parent-tuneup@saltlakecityheatingairconditioning.xyz starting August 1 each year. Include your name, service address, contact phone, and brief documentation of single-parent status (custody order, divorce decree showing primary custody, or government assistance enrollment confirmation). We typically book the day in 1-2 weeks; first-come, first-served. We also accept walk-ins on the event day at our Winchester Street office between 8:00 AM and 4:00 PM.
Are you accepting apprenticeship applications for the SLCC program?
Apprenticeship referrals come through SLCC HVAC program faculty in October-November of each year for January cohort placement. If you’re currently enrolled at SLCC HVAC, talk to your instructor (Greg Holloway is the program coordinator). If you’re considering enrolling at SLCC, application info is at slcc.edu/cit/hvac. We don’t accept direct apprenticeship applications outside the SLCC pipeline because we want to ensure apprentices receive the structured academic program that complements on-the-job training.

Get In Touch With Our Community Program Coordinator

For questions about partnerships, sponsorships, in-kind donations, or any of the programs listed above, contact:

Utah DOPL HVAC Contractor License: #11567823-5501
EPA Section 608 Universal (Lead Tech): #608U-2009-447129
BBB Accredited: A+ since November 2014

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  • Closed: Weekends and State/Federal Holidays (emergency line always active)

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