April 22, 2024. A first-time customer named Carla Mendoza in Murray called us for a “general HVAC check-up” because she’d just bought a 1987 split-level home and didn’t know the equipment service history. The previous owner had been an absentee landlord; no records existed. Carla wanted to know what she was dealing with before her first heating season in the home and before AC demand started in late spring. This is the textbook scenario for combined HVAC tune-up — equipment of unknown history, before peak demand season, with the homeowner wanting comprehensive verification rather than reactive emergency response. Marcus Halverson performed the spring AC tune-up first (the more time-sensitive given approaching cooling demand) and then the fall furnace tune-up while still on-site, billing as a combined service. Findings: the 2011 Carrier Performance 13 AC was operating correctly with refrigerant slightly low (added 8 oz R-22, returning to manufacturer spec), capacitor was 6.2 microfarads vs. nameplate 7.5 (replaced, $185), evaporator coil was clean. The 2007 Trane XL80 furnace was operating with elevated CO at 142 ppm air-free (combustion analysis confirmed); flame sensor was severely fouled (cleaned, brought CO to 36 ppm and combustion efficiency back to nameplate); heat exchanger borescope inspection found no cracks at 17 years of age (notable durability for that platform). Total visit: 2 hours and 35 minutes on-site, $245 combined package price, plus $185 capacitor (covered by 15% Comfort Care plan discount that Carla added at the visit). Carla now knew exactly what she had, what was working, what needed adjustment, and what to expect as both systems aged further. She enrolled in Comfort Care for ongoing service and replacement planning over the next 5-7 years.
Combined HVAC tune-up is the service we provide when a customer wants both their AC and furnace inspected during the same visit — typically as the equipment ages, when transitioning between seasons, or after purchasing a home with unknown service history. The standard approach is to perform both tune-up checklists (19-point AC + 19-point furnace from the dedicated AC tune-up and furnace tune-up pages) during a single 2-3 hour visit. The combined service is offered as a package ($245 vs. $258 for two separate visits) primarily because the on-site time per tune-up drops when both are performed sequentially — we don’t need to verify customer presence twice, perform equipment access setup twice, or coordinate scheduling for two separate visits. The savings get passed to the customer. This page covers when combined tune-up is the right approach, what’s included, and how it differs from the separate seasonal visits that most customers do.
Both the AC tune-up and furnace tune-up checklists are completed during the combined visit. Below is the integrated 38-point scope:
| Approach | Annual Cost | Visit Count | Best For |
|---|---|---|---|
| Combined tune-up (one visit/year) | $245 | 1 visit | Homeowners who prefer single annual disruption |
| Two separate visits (spring + fall) | $258 | 2 visits | Homeowners who prefer seasonal service close to demand |
| Comfort Care plan | $189 | 2 visits | Long-term planners; cost-effective with 15% repair discount |
| Premium Care plan | $295 | 2 visits + extras | Households with sensitivity needs or extensive equipment |
The pricing is structured so the seasonal split is slightly more expensive (rewarding the customer’s preference for cost-effective bundling). Comfort Care plan is the lowest-cost option for most households over the long term, especially when any repairs come up during the year.
Best season is shoulder season (April-May or September-October). Scheduling typically 1-3 weeks lead time during off-peak periods.